Privacy Policy

This Privacy Policy explains how Saluvamen collects, uses, shares, and protects your personal information when you visit, browse, communicate with us, or make a purchase from www.saluvamen.com (the “Site”).

By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When you visit or use the Site, we may collect certain information about you, your device, and how you interact with the Site.

Device Information

We may automatically collect information including:

  • Your web browser and device type

  • Your IP address

  • Your general location and time zone

  • Cookies stored on your browser or device

  • The pages and products you view

  • The website, advertisement, or search terms that referred you to the Site

  • The dates and times of your visits

  • Information about how you browse and interact with the Site

We refer to this information as “Device Information.”

We may collect Device Information using technologies including:

Cookies

Cookies are small data files stored on your computer, mobile device, or browser.

Cookies may help us:

  • Remember your preferences

  • Maintain your shopping cart

  • Keep you signed in to your account

  • Analyze website traffic and performance

  • Understand how customers use the Site

  • Personalize content and advertising

  • Improve the Site and our services

You may control or disable cookies through your browser settings or through any cookie-preference tools available on the Site.

Disabling certain cookies may affect the availability or functionality of parts of the Site.

Log Files

Log files record actions occurring on the Site and may collect information such as:

  • Your IP address

  • Browser type

  • Internet service provider

  • Referring and exit pages

  • Date and time stamps

  • Pages viewed and actions taken on the Site

Web Beacons, Tags, and Pixels

Web beacons, tags, pixels, and similar technologies are electronic tools that may be used to understand how visitors browse the Site, measure the effectiveness of advertising, and improve our products and services.

Order Information

When you make or attempt to make a purchase through the Site, create an account, contact customer support, or request a return or refund, we may collect information including:

  • Your name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Account information

  • Order and product details

  • Payment and transaction information

  • Shipping and delivery information

  • Communications with our customer-support team

  • Information needed to process, deliver, return, replace, or refund your order

Payment information may be collected and processed directly by Shopify, PayPal, a card processor, or another secure third-party payment provider displayed at checkout.

Saluvamen does not normally store complete credit-card information on its own servers.

In this Privacy Policy, “Personal Information” includes Device Information, Order Information, account information, customer-support communications, and other information that identifies or may reasonably be linked to an individual.

How We Use Your Personal Information

We may use Personal Information to provide the products and services requested by you, including:

  • Processing payments and transactions

  • Confirming, preparing, and fulfilling orders

  • Arranging shipping and delivery

  • Providing invoices and order confirmations

  • Sending shipping and tracking updates

  • Managing customer accounts

  • Processing returns, refunds, replacements, and cancellations

  • Responding to customer-service inquiries

  • Communicating with you about your account or order

  • Screening orders for fraud, abuse, or security risks

  • Maintaining transaction and business records

  • Complying with legal, tax, accounting, and regulatory obligations

  • Establishing, exercising, or defending legal claims

Where permitted by law and consistent with your communication preferences, we may also use your information to send you information about Saluvamen products, promotions, special offers, and other marketing communications.

We may use Device Information to:

  • Operate, maintain, and secure the Site

  • Identify potential fraud and security risks

  • Understand how visitors use the Site

  • Improve website performance and navigation

  • Improve our products, services, and customer experience

  • Measure the effectiveness of advertising and marketing campaigns

  • Personalize content and advertising where permitted by law

  • Troubleshoot technical issues

  • Conduct internal analytics and business research

Legal Bases for Processing

Where applicable data-protection law requires a legal basis, we may process your Personal Information because:

  • Processing is necessary to fulfill a contract with you, such as processing and delivering an order

  • Processing is necessary to comply with a legal obligation

  • Processing is necessary for our legitimate business interests, provided those interests do not override your rights

  • You have provided your consent

  • Processing is necessary to establish, exercise, or defend legal claims

  • Processing is necessary to protect the vital interests of an individual where permitted by law

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawing consent does not affect the lawfulness of processing completed before the withdrawal.

Sharing Your Personal Information

We may share Personal Information with service providers and business partners that help us operate the Site and provide our products and services.

These providers may include:

  • Shopify and other e-commerce platform providers

  • Payment processors

  • Banks and financial-service providers

  • Suppliers and manufacturers

  • Warehouses and fulfillment providers

  • Shipping carriers and logistics companies

  • Customer-support providers

  • Website hosting and technical-service providers

  • Cloud-storage and software providers

  • Analytics providers

  • Advertising and marketing partners

  • Email and communication-service providers

  • Fraud-prevention and security providers

  • Professional advisers, including accountants, auditors, insurers, and legal advisers

We provide these parties with Personal Information that is reasonably necessary for them to perform their services.

Their handling of Personal Information may also be governed by their own privacy policies, contractual obligations, and applicable data-protection laws.

We may also disclose Personal Information:

  • To comply with applicable laws and regulations

  • In response to a valid subpoena, court order, search warrant, or lawful government request

  • To investigate fraud, security incidents, or violations of our policies

  • To protect the rights, property, safety, and security of Saluvamen, our customers, or others

  • To enforce our agreements and terms

  • In connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or transfer of all or part of our business

Saluvamen does not sell Personal Information for money.

However, certain advertising, analytics, or cookie-related activities may be considered “selling,” “sharing,” or targeted advertising under some privacy laws.

Where required by law, you may have the right to opt out of these activities.

Shopify

Our online store may be hosted through Shopify.

Shopify may process Personal Information to provide its e-commerce platform, checkout, payment, security, hosting, analytics, and related services.

Shopify’s handling of Personal Information is governed by its own privacy notices, contractual obligations, and applicable laws.

Payment Providers

Payments may be processed by Shopify Payments, PayPal, card networks, banks, or other payment providers displayed at checkout.

These providers may collect and process payment, identity, device, fraud-prevention, and transaction information in accordance with their own privacy policies.

Saluvamen does not normally receive or store your complete payment-card number.

Analytics

We may use analytics services, such as Google Analytics or similar providers, to understand how visitors use the Site.

Analytics providers may collect information through:

  • Cookies

  • Pixels

  • Device identifiers

  • IP addresses

  • Browser and device information

  • Similar tracking technologies

You may be able to limit analytics tracking through your browser settings, cookie-consent tools available on the Site, or opt-out tools provided by the relevant analytics provider.

Behavioural and Targeted Advertising

We may use Personal Information to display advertisements or send marketing communications that we believe may be relevant to you.

Advertising partners may use cookies, pixels, device identifiers, and similar technologies to:

  • Measure advertising performance

  • Understand customer interests

  • Limit how often advertisements are displayed

  • Personalize advertisements based on browsing activity

  • Attribute purchases or website visits to advertising campaigns

Depending on your location, you may have the right to opt out of targeted advertising or the sharing of Personal Information for advertising purposes.

You may control certain advertising preferences through:

  • Your browser’s privacy settings

  • Cookie-consent settings available on the Site

  • Your Google, Meta, Microsoft, or other advertising-account settings

  • Applicable industry opt-out platforms

  • Legally recognized browser-based opt-out signals

Marketing Communications

Where permitted by law, we may send you promotional emails or other marketing communications when you have subscribed, provided consent, or where another lawful basis applies.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

You may also contact us at support@saluvamen.com to request removal from our marketing list.

Even after you unsubscribe from marketing communications, we may still send transactional or service-related messages, including:

  • Order confirmations

  • Payment confirmations

  • Shipping and delivery notices

  • Account notifications

  • Security alerts

  • Product-safety or recall notices

  • Responses to customer-service requests

Do Not Track and Global Privacy Control

Some browsers provide a “Do Not Track” signal.

Because there is currently no universally accepted standard for responding to all Do Not Track signals, the Site may not automatically change its data-collection practices when such a signal is received.

Where legally required, we will recognize applicable browser-based opt-out signals, such as a Global Privacy Control signal.

International Data Transfers

Saluvamen, Shopify, and our service providers may process Personal Information in countries other than the country in which you live.

These countries may have privacy and data-protection laws that differ from those in your jurisdiction.

Where required by law, we use appropriate safeguards for international transfers, which may include:

  • Standard contractual clauses

  • Contractual data-protection obligations

  • Adequacy decisions

  • Data-transfer agreements

  • Other legally recognized transfer mechanisms

Data Retention

We retain Personal Information for as long as reasonably necessary to:

  • Fulfill orders

  • Provide customer support

  • Maintain customer accounts

  • Process returns, refunds, and disputes

  • Maintain transaction and business records

  • Comply with legal, tax, accounting, and regulatory requirements

  • Prevent fraud and protect the security of the Site

  • Resolve disputes

  • Enforce our agreements

  • Establish, exercise, or defend legal claims

The applicable retention period may depend on the type of information, the purpose for which it was collected, and applicable legal requirements.

When Personal Information is no longer required, we may delete, anonymize, aggregate, or securely dispose of it, subject to applicable law.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect Personal Information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

These safeguards may include encryption, access controls, secure payment processing, account-authentication procedures, fraud monitoring, and restrictions on employee and service-provider access.

However, no online transmission or electronic-storage system can be guaranteed to be completely secure.

You are responsible for protecting your account credentials, using a secure password, and notifying us if you believe your account or Personal Information has been compromised.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to the Personal Information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your Personal Information

  • Request restriction of certain processing

  • Object to certain processing

  • Withdraw consent

  • Request a portable copy of certain information

  • Opt out of targeted advertising

  • Opt out of certain data sharing

  • Opt out of the sale of Personal Information where applicable

  • Submit a complaint to the relevant data-protection authority

  • Appeal a decision regarding a privacy request where applicable

These rights may be subject to legal limitations, exceptions, and identity-verification requirements.

To exercise a privacy right, contact us at support@saluvamen.com.

Please include enough information for us to identify your account, verify your identity, and understand your request.

We may request additional information where reasonably necessary to verify your identity and protect Personal Information from unauthorized access.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

European Economic Area and United Kingdom Residents

Residents of the European Economic Area and the United Kingdom may have rights under applicable data-protection laws, including the right to:

  • Access Personal Information

  • Correct inaccurate Personal Information

  • Request deletion

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

  • File a complaint with a supervisory authority

We may process your information to:

  • Fulfill our contract with you

  • Comply with legal obligations

  • Pursue legitimate business interests

  • Protect legal rights

  • Act with your consent

You may have the right to file a complaint with the data-protection authority in your country of residence.

United States Privacy Rights

Residents of certain U.S. states may have additional rights regarding:

  • Access

  • Correction

  • Deletion

  • Data portability

  • Targeted advertising

  • Profiling

  • The sale or sharing of Personal Information

Where applicable, you may submit a request by contacting support@saluvamen.com.

We may need to verify your identity before completing your request.

An authorized agent may submit a request on your behalf where permitted by law, subject to appropriate identity and authorization verification.

Children’s Privacy

The Site is not intended for children under the age of 18, and we do not knowingly collect Personal Information from children.

If you are a parent or guardian and believe that a child has provided Personal Information to us, please contact support@saluvamen.com.

We will review the request and delete the information where appropriate and legally required.

Health and Wellness Information

Saluvamen may offer health and wellness products and related educational content.

Information you provide when purchasing a product, communicating with customer support, or using the Site may indicate an interest in particular health or wellness topics.

We use such information only for legitimate purposes described in this Privacy Policy, such as fulfilling orders, responding to customer inquiries, improving our services, and providing marketing communications where legally permitted.

The Site is not intended to collect medical records or information for the purpose of providing medical diagnosis or treatment.

Please avoid submitting unnecessary sensitive medical information through general customer-service forms or email communications.

Third-Party Websites

The Site may contain links to websites, applications, social-media platforms, or services operated by third parties.

Saluvamen is not responsible for the privacy, security, content, or data-handling practices of third-party services.

We encourage you to review the privacy policies and terms of any third-party website or service you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our business practices

  • Our products and services

  • Technology

  • Legal and regulatory requirements

  • The service providers we use

The revised Privacy Policy will be posted on this page.

Where required by law, we may provide additional notice of material changes.

The effective date of an updated Privacy Policy will be displayed at the top or bottom of this page.

Your continued use of the Site after an updated Privacy Policy becomes effective will be subject to the revised Privacy Policy.

Contact Us

For questions about this Privacy Policy, to exercise your privacy rights, or to submit a privacy complaint, please contact:

Saluvamen Customer Support
Email: support@saluvamen.com
Website: www.saluvamen.com